Security
One of our biggest priorities

Security

Bizom has been built with performance, scalability and security as a priority. We strive to ensure high levels of consistent performance with tight security to protect the user’s data. We proactively and continuously improve our systems and processes and offer service credits when we are unable to meet our own high standards.

Infrastructure

Bizom is hosted at Amazon Web Services. Security of all the infrastructure is managed by Amazon. For more details, see https://aws.amazon.com/security/ AWS is compliant with and certified by most industry standard regulations including ISO 27001, PCI DSS and SOC. For further details, please see https://aws.amazon.com/compliance/

Technology Stack

Bizom is built using open source tools. We primarily use PHP + MySQL on the server side and native Android on the client side. Multiple other technologies like Perl, Python, Java, PWA etc. are used where appropriate.

Performance

Bizom’s architecture is scalable by design. The response time of the system does not suffer during peak load and the capacity can be scaled both horizontally as well as vertically. We guarantee a response time of 1000ms at 90 percentile.

Availability & Disaster Recovery

We have multiple application servers behind load-balancers for high availability. The database is replicated within the same datacenter as well as on a remote datacenter in another country to provide the highest possible level of data availability. All data is backed up periodically and copied to two different data centers in two different countries. This enables us to restore services in the case of a disaster within hours with negligible loss of data.

Bizom has had 100% uptime in the last twelve months. We guarantee 99% uptime and 24 hour disaster recovery backed by an SLA.

Data Protection & Security

Bizom is ISO/IEC 27001:2013 certified. Some of the steps that Bizom takes to protect and secure Bizom data are as follows:

Release Process

Bizom maintains three separate and independent environments:

The standard release process for the server side code has the following steps:

The Bizom mobile app is released to the Android PlayStore on a periodic basis and all users get upgraded depending on the settings on their handsets. If the customer wants the users to be on a specific version of the app, then that needs to be enforced using Mobile Device Management.

The above processes are flexible and can be modified based on mutual agreement between Bizom Team and the customer.

Client Compatibility

Mobile Handset Requirements

Bizom mobile app is compatible with all Android handsets with the following minimum configuration:

The RAM and storage requirements are indicative. Depending on the amount of data to be processed and the modules being used, the minimum requirements may increase. Final handset requirements are communicated to the customer after analysing the details.

Android Version Support

The currently planned minimum Android version requirement is as follows:

April 2021 to March 2022 April 2022 to March 2023 April 2023 to March 2024
Android 7.0 and above Android 8.0 and above Android 9.0 and above
Browser Support